The current global crisis has affected almost every industry around the world. This resulted in companies searching for ways to solve the issues while meeting the needs of their clients, consumers, or staff. Outsourcing has become one of the best sources that can help businesses continue amid the ongoing global problem.

In this article, let’s talk about Outsourcing how can it help a business become stable during this ongoing crisis. But first, let’s talk about Outsourcing.

Before your start looking for a service provider for the process that you want to outsource. Let’s talk about outsourcing. Outsourcing is a business practice in which job functions are held out to a third party. It’s a process that differs from hiring employees and working with contractors. Outsourcing services have always been available and can be more useful in the current global problem, and with the strict restrictions and protocols which managed employees to work from home.

In most cases, businesses outsource some of their non-core functions that allow them to focus more on their business core processes. You can either hire a service provider near your vicinity or hire overseas like the Philippines which is proven to be cost-effective. This process is called Offshoring. 

Offshoring is outsourcing business’ non-core functions to a third-party service provider that resides overseas. When it comes to BPO, most businesses usually think of outsourcing their functions overseas, this is usually because of one main reason, lower costs. 

One of the most popular countries that offer outstanding BPO services is the Philippines. Outsourcing to the Philippines provides a variety of benefits which include outstanding staff performance, staff management services, and cost-effective processes that guarantee businesses to save up to 40% to 70%. 

Outsourcing to the Philippines guarantees a huge variety of benefits. Aside from paying less than the average amount of what you’re paying in your country, we’ve listed some of the benefits businesses can achieve and experience as they outsource to the Philippines.

The Philippines has high-educated and diverse talent pool. Hundreds of thousands of university graduates enter the workforce each year. Businesses can hire about any remote role that can be performed through an internet connection. Businesses can also hire remote staff based on different levels, from junior up to senior and vice president levels. 

The Philippines offers exceptionally low living costs, which makes labour and occupancy expenses for foreign businesses cheap. Prices for both labour and occupancy expenses are 40% to 70% cheaper than in Australia and the United States, making the Philippines one of the best countries to choose when it comes to outsourcing. 

The Philippines has very similar technology to Australia and the United States, and the government invests heavily in infrastructure particularly in the cities. Manila and Clark Field Pampanga, for example, have similar infrastructure and technology to world major cities such as Atlanta. 

Filipinos are known to be hardworking and dedicated when it comes to their job, which is driven by the determination to fulfil their professional aspirations and provide for their families. Their respectful, friendly, and calm manner is the attractive aspect many employers look for their staff.

Surviving the current global crisis requires new ways of manoeuvring business challenges. In which, outsourcing allows you to innovate your business process and engage with your clients better. By taking advantage of this business process, you are better equipped in adopting new customer experience strategies and enables you to manage your business’ core functions with efficiency, better visibility, and control.